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Top Tools Used in E-Commerce Websites

· Web Development

Want a piece of pie in the Ecommerce web design and development, it’s a big pie and there’s plenty for everybody.The annual revenue of e-commerce economy worldwide has reached over $1,915 trillion.Predictions for 2020 and future expects more than double of that amount – $4 trillion and a 14,6% share of total retail spending.

Tools used by E-Commerce Sites

1. Social Media – Buffer

Buffer is the value-for-money publishing platform for social media management. It allows you to schedule posts and it gives the measurable data, it also covers features like the RSS feed, GIF and video content uploader, image creation, link shortening and tracking.

2. Increase Product Visibility – Magic Toolbox

Magic Toolbox comes in 6 variants, whether you want your product images to be zoomable high resolution pics, in a slideshow, in a 360-degree view or to be adjusted for that thumb sweep on a smartphone screen.

3. Email Marketing – MailerLite

It’s a simple email marketing tool for small businesses, but scales well to enterprise levels too. Really, it has simplicity which is actually its main feature. Besides the simplicity, it’s quite affordable, enables mail tracking statistics, a decent level of personalization, is mobile-friendly and comes with an intuitive Drag & Drop email editor.

4. Customer Support – Zendesk

A working customer service is the key element behind every successful e-commerce business. User experience is a major factor that determines whether or not your customers are returning, or will they recommend you to somebody else. Your customer care needs to be handled well so when a customer has a problem, the cavalry is there to fix it.Setting it up is no easy task. This is where Zendesk comes to the rescue.

5. Analytics – Kissmetrics

KISSmetrics is a trustworthy tool that will uncover the honest truth about the results of your marketing campaigns.Even though Google Analytics and Kissmetrics kinda look similar, they have a major difference at their core: Kissmetrics focuses on people.

Conclusion
These are some basic tools. Many more tools are also available for e-commerce development. After all, the leading sites in the e-commerce world surely know why they use most of them.